I am not a fan of mindless marketing emails the don't have anything to do with me other than trying to get money out of my wallet, so I looked for an "unsubscribe" link at the bottom of KLM's messages, and it came to light that the only way to stop the emails was to cancel membership in their frequent flyer program. So far, of the 10 or so airlines I did this with, KLM is the only one I've noticed that makes receiving their marketing emails a condition of membership in their frequent flyer program. I actually don't fly very often, and especially not since Covid came to be, and I've never set foot on a KLM plane I just went on a binge recently where I found all the airlines the people spoke highly of and had good experiences with, and downloaded their respective apps and joined their frequent flyer programs just so I'd be ready when the day came that I did want to resume air travel. In summary, if the AFR CEO took time at the gate front facing his customers. KLM remains a preference and as a long time skyteam member, i can only hope that AFR gets its act together, as the brand is tarnished and impacting the image of KLM. In fact, the agent INSISTED that I wait in the sky-priority line, which was 2x as long. This begins at the airport in paris where there is a line wtg for passport check +200 with one agent checking passports (yes, i aware that AFR is not directly responsible for immigration - but the airport process is certainly an influencing factor for airlines to improve) and continues with the boarding process (no priority boarding for business class - skypriority lines are effectively longer than the the non-priority lines). Airfrance seems to have very little ‘customer care’ common sense. Between KLM and Airfrance, for example, there are sometimes such stark differences that you have to wonder whether the partnership brings value or damages the others’ image/brand. Within the skyteam partners this point is extremely apparent. Check your Flying Blue Miles, book a reward ticket, change your Flying Blue account and access your digital Flying Blue card all in one place!Īs a sky priority frequent traveler it is always interesting to see who cares about customers, and who is missing the mark. Use our airport maps to easily navigate to and through the airport. Looking for a deal? We’ll also send you personalised offers for your trip!
#Itunes 12.5.1 fr update
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